Job Summary

The Internal Sales Representative, Internal Sales is responsible for processing incoming orders and following the order from receipt through delivery. The essential responsibilities are typically a variety of projects of significant scope and complexity. Work is subject to periodic review upon completion and is typically performed under general direction.

  • Work collaboratively with the Internal Sales Staff to decrease & maintain overall average days to place orders on patients to 10 days or less.
  • Complete and maintain all orders sent in by the assigned Account Executive
  • Process orders
  • Demonstrate a commitment to continuous improvement to ensure efficient flow of all orders
  • Answer phones
  • Assist in ensuring the accurate, thorough and timely assignment of orders to field technicians by identifying and loading patient name, account number, and other information into the Company database.

SKILLS & QUALIFICATIONS

The ideal candidate will demonstrate the following competencies:

  • Decision-Making, Judgment & Problem Solving: To act on familiarity of advanced concepts, principles, procedures that apply to job assignments to achieve solutions.
  • Job Knowledge: To act on familiarity of most relevant company policies and advanced concepts that apply to departmental policies, procedures & specific job tasks to complete a wide variety of routine & unique projects
  • Customer Service: Solicits customer feedback to improve service. Responds to requests for service and assistance; meets commitments
  • Oral Communication: Speaks clearly and informatively; Edits work for spelling and grammar
  • Dependability: Follows instructions, responds to management direction; Takes responsibility for own actions

Education

  • High School degree required; Associate’s degree or equivalent preferred
  • Additional 2 plus years experience or equivalent directly related training and experience in customer service environments required
  • Bi-lingual in Spanish and English a plus

To Apply

If you possess the required capabilities and the desire to work for a dynamic medical technology company, please send your resume along with your salary requirements and salary history to