Summary:

The Account Executive (AE) is responsible for achieving the revenue and market share goals established by the Company throughout his/her territory. This includes both “retail” and wholesale” orders and revenue goals. The AE will accomplish these goals through the identification, development, maintenance, and retention of key Healthcare providers patients, and other customers.  The AE is responsible for promoting the goals and mission of the Company through effective and professional representation.

Essential Duties and Responsibilities:

QUOTA ATTAINMENT                                                          

    • Objective: To achieve or exceed the growth, revenue and market share objectives for all product lines in the territory. This includes both wholesale and retail quotas established.

SALES & MARKETING                                                                                      

    • Objective: To effectively plan and execute marketing and sales strategies necessary to reach or exceed quota attainment and to effectively communicate with internal staff, physicians, clinicians, patients, and retail stores. This includes educating clients and staff on all CBD products & programs IHS offers.

Expectations:

    • Write and maintain a Territory Business Plan (TBP), including target accounts, 12-month sales projections by product, 12-month sales projections by client, 12-month product unit sales projections, and 12-month budget projection. TBP is updated on a quarterly basis.
    • Participate in setting short and long-term accounts goals.
    • Demonstrate an ability to communicate and perform all steps of the selling process.
    • Call on customers to inform them about the features and benefits of all Company products and services and the value this adds to both the clinician and the patient.
    • Assist with other assignments or special projects, as required.
    • In-service the clinician, clinician’s staff and other customers on proper use, effect, and efficacy of products
    • Attend trade shows as an exhibitor, participant, and/or attendee, as required by management.
    • Continually learn and maintain knowledge of competition from both local / national sources and market share in accounts and in the territory.
    • Investigate and resolve customer problems in an appropriate and timely manner.
    • Compile lists of prospective customers for use as sales leads, based on information from internal sources, business directories, trade shows, manufacturer’s leads, Internet Web Sites, and other sources.
    • Maintain an up-to-date schedule of planned and accomplished calls made, results of call, etc., in the Call Report format, expense reports, territory activity reports, etc.
    • Submits or facilitates the submission of all paperwork necessary to set up an account.
    • Attend all scheduled Company meetings, in-services, training, forums, etc.
    • Maintains a broad familiarity with all company practices, procedures, policies and job tasks.
    • Other duties may be assigned.

 Competency:

    • To perform the job successfully, an individual should demonstrate the following competencies:
    • Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully.
    • Project Management – Completes projects on time and budget.
    • Technical Skills – Strives to continuously build knowledge and skills.
    • Customer Service – Solicits customer feedback to improve service. Responds to requests for service and assistance; Meets commitments.
    • Interpersonal – Maintains confidentiality; Listens to others without interrupting.
    • Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions. Written Communication – Writes clearly and informatively, Edits work for spelling and grammar.
    • Leadership – Accepts feedback from others.
    • Quality Management – Demonstrates accuracy and thoroughness.
    • Ethics – Works with integrity and ethically.
    • Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization’s goals and values.
    • Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent.
    • Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions.
    • Initiative – Seeks increased responsibilities; Asks for and offers help when needed.
    • Innovation – Meets challenges with resourcefulness.
    • Professionalism – Reacts well under pressure; Treats others with respect and consideration regardless of their status or position.
    • Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Monitors own work to ensure quality.
    • Quantity – Completes work in timely manner; Works quickly. .

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to perform the essential functions.                      

 Education/Experience:

    • Bachelor’s Degree from four-year College or University
    • 2+ years related experience and demonstrated track record of success selling.
    • Specific knowledge of selling CBD products in the medical industry, preferred

Physical and Mental Demands:

    • Typically interacts with staff, peers, senior management and external customers.
    • Ability to handle moderate to high stress
    • Regularly required to sit, stand, move about, stoop, bend, reach, finger and grasp and to move and/or lift up to 50 pounds
    • Regularly must see and read computer displays and reports, PDA displays & cell phone displays
    • Must regularly type and or enter data using computer keyboards.

 Certificates and Licenses:

    • No special certificates, licenses or registrations are required

Supervisory Responsibilities:

The job has no supervisory responsibilities.

 Work Environment:

Reasonable accommodations may be provided in order to allow qualified individuals with disabilities to perform the essential duties and tasksThe work environment varies between that of a typical office setting with controlled temperature and humidity and a typical automobile interior, traffic and noise associated with commuting, along with typical patient home environments for short durations. Ambient noise levels are consistent and generally low to moderate.