The Payor Relations Department integrates functions of contract development and administration, account management and payor continuing education into one cohesive team forming a bridge between VQ OrthoCare and the third-party payer community. Payor Relations works closely with VQ OrthoCare’s Order Processing Department to ensure the appropriate product is provided to patients per their physician’s order and following the requirements dictated by their insurance plan.

VQ OrthoCare is contracted with many insurance carriers to provide our products and services to their members, including many of the national payor networks. We participate in all lines of business including commercial/group health (PPO, HMO, POS, EPOs, HSAs), workers compensation and Federal and State programs such as Medicare and Medicaid. We also focus on the supporting industries that serve these payor organizations including medical case management, bill review and utilization review. To verify if VQ OrthoCare participates in a specific health plan or insurance provider network, please call our Customer Service Department at 800- 452-7993. Please note, covered services and benefits will vary by insurance plan and employer. If you are a health plan or insurance carrier interested in contracting with VQ Orthocare, please call 800-266-6969 or email

Payor relations provides continuing education credits that are both clinical and therapeutic to healthcare industry professionals. If your organization is interested in having one of our highly qualified managers conduct a Pathways to Education Program please call the Payor Relations Department at 800-266-6969 or email See the link below to download a brochure which provides an overview of our program.